The facilities management app that comes with the technicians.
Track every work order, asset and invoice in one system. Then send the job to a ResQ Services technician from the same screen. The software comes with the service, so there's no separate subscription to buy.
Software tracks the work. Someone still has to do it.
A standalone facilities management app
You get work orders and dashboards. Finding a technician, scheduling the visit, following up and checking the invoice is still on you.
A standalone trade
You get the repair. The details live in their paperwork, not your system, and every new trade means another vendor to manage.
ResQ
One system to log it, one team to fix it, and a record that updates itself. No gap between the software and the repair.
Why one team beats two vendors
2-hr emergency response
When it can’t wait, a technician is on site within 2 hours, day or night.
24 hrs to a technician on site
A commercial repair technician at your facility within 24 hours, not days or weeks.
120-day labor warranty
The longest labor warranty in commercial repair, on every job.
From "it's broken" to "it's logged," in one place
Log the issue
Create a work order in the app for any location, any asset.
We dispatch
Send it to a ResQ Services technician,or to your own team or vendor.
Fixed, then recorded
The visit, the invoice and the notes land on the work order and the asset's history.
Plan ahead
Asset health and reporting show what's likely to fail next, so you can schedule it first.
Everything you'd expect from a facilities management app
Built for multi-location facilities teams, with a team behind it when something breaks. It comes with every ResQ Services account, so there's nothing extra to license.
Work orders
Create, assign and track every job across every location.
Preventive maintenance
Recurring schedules so routine work happens before it becomes a repair.
Assets and asset health
Every piece of equipment on record, with its condition and repair history.
Invoices and spend
We offer an asset record for every unit we work on. It’s optional, and when customers use it, every visit starts ahead.
Vendors and internal techs
Manage your own team and vendors alongside ResQ technicians.
Reporting
See response times, costs and trends acrossyour whole portfolio.
Real technicians, across the trades
ResQ Services technicians handle the work your facilities depend on, andevery repair is backed by a 120-day labor warranty.
One system. One team. Every repair.
See the facilities management app and how dispatch works for yourlocations in a short demo.