ResQ vs. Access Pronett: Why UK Restaurant Brands Choose ResQ
Restaurant-focussed facilities management software with flexible pricing and 24/7 support designed for food service operations.
Join 10,000+ restaurant brands
Here’s why ResQ wins
- Purpose-built for food service – ResQ is designed from the ground up for restaurant operations. Pronett is a generalist platform serving pubs, supermarkets, and other industries alongside hospitality
- Transparent, flexible pricing – Our pricing scales with your needs and we offer flexible contract terms. Pronett utilises site-based pricing typically sold through a complex enterprise process.
- True restaurant expertise – Our 24/7 support team consists of people who understand the urgency of a critical equipment failure in a busy restaurant environment.
- Fast, hassle-free onboarding – Go live across your locations in as little as 4 weeks, with our team handling the on-site asset tagging.
🥊 Feature-for-feature: ResQ vs. Access Pronett
| Feature | ResQ | Access Pronett |
|---|---|---|
| Primary Focus | Restaurant & Food Service Specialist | Generalist across Multiple Industries (Retail, Hospitality, Care) |
| Pricing | Flexible pricing based on location count and contract terms | Site-based pricing, custom quotes required |
| Customer Support | 24/7 live support from dedicated restaurant industry experts | Standard support with options for out-of-hours emergency call logging |
| Work Orders | Easy submission with real-time updates | Standard facilities management workflows |
| Market Position | A specialised, modern solution for restaurant operators | Part of £9.2B Access Group serving multiple industries |
| Implementation | 24/7 with dedicated hospitality industry experts. Dedicated Account Manager | Enterprise implementation across property types |
Support designed for restaurant operations
ResQ provides round-the-clock support with teams who understand the urgency of restaurant equipment failures and food safety requirements.
Round-the-clock support with 24/7 coverage ready to help
Your personal Account Manager who comes from the hospitality industry
Quick-response teams available by phone and email whenever you need them
Restaurant industry expertise and equipment knowledge
Getting started with ResQ is as easy
Book a demo
Meet with our team to learn about your restaurant operations and see how ResQ can help.
Sign a contract
Flexible contract terms with pricing based on your location count and requirements.
Get onboarded
On-site asset tagging with QR codes in as little as 4 weeks. Live on ResQ in just a few weeks.
Hear from happy restaurant brands
“Before ResQ we were spending an extraordinary amount of time searching for vendors, ensuring they showed up and completed the job. ResQ lets us focus on revenue.”
“Choosing ResQ was a no-brainer. Setup was quick and painless, light years ahead of Ecotrak. Our team actually enjoys using ResQ to get repairs done now.”
🙋Things You Were Afraid to Ask (But Shouldn't Be)
No problem! You can add your preferred contractors and engineers to the ResQ platform at no additional cost. We work with your existing relationships whilst providing access to our verified network when needed.
ResQ provides software and payment tools that streamline contractor workflows, enabling faster payments. This helps ensure quality service and responsiveness for restaurant maintenance requirements.
Our onboarding includes on-site asset tagging with QR codes, data migration assistance, team training on restaurant-specific workflows, and dedicated support to ensure smooth implementation.
ResQ is built specifically for food service operations, whilst Pronett serves multiple industries including pubs, supermarkets, offices, and restaurants.
Dedicated customer success management and 24/7 technical support designed for restaurant operations, with teams who understand the urgency of equipment failures in food service environments.
Never lose another dollar to inefficient R&M operations
Get started for free to experience how ResQ's platform can help you.