ResQ vs. Fexa: Why Restaurant Brands Choose ResQ
Purpose-built for restaurants with fast onboarding, a trade-friendly approach, and 24/7 support that keeps your locations running smoothly
Join 10,000+ restaurant brands
Here’s why ResQ wins
- Restaurant-specific – Built specifically for QSR operations vs. Fexa's generic multi-industry approach
- Lightning-fast setup – Go live in 2-3 weeks with QR tagging vs. Fexa's complex customization requirements
- Submit via mobile or web – ResQ's cross-platform functionality makes it easy for your team to use, unlike Fexa's web only platform.
- Trade-friendly platform – Restaurant specific vendors that love ResQ with 4x higher satisfaction vs. traditional CMMS platforms
- 24/7 dedicated support – Have a dedicated Account Manager and Support vs. Fexa's tiered support model
🥊 Feature-for-feature: ResQ vs. Fexa
| Feature | ResQ | Fexa |
|---|---|---|
| Platform | Product functionality built for restaurants. Inclusive of web and mobile application | Built for multiple industries, not restaurants. Desktop first software leads to lower adoption by end users |
| Onboarding | Live in 2-4 weeks with full-service QR tagging option available | Longer term implementation timeline |
| Trade Providers | 3,000+ verified trades, ratings and reviews available | Trades from any industry, with history of delivering positive trade outcomes |
| Work Orders | Easy submission, real-time updates | Difficult submission process, team works around the software |
| Asset Management | QR tagged equipment, repair history at your fingertips | Clunky, incomplete asset history due to team working outside of software |
| Invoicing & AP | Consolidated, AI error catching, easy disputes | Error-prone, messy disputes |
| Spend Tracking | Real-time dashboards by location, category, asset | Difficult to use, complicated reporting |
| Support | 24/7 with dedicated hospitality industry experts. Dedicated Account Manager | Have a dedicated Account Manager and Support vs. Fexa's tiered support model |
Support that’s actually helpful, whenever you need something
Your emergency is our emergency. We're not just building great products - we're building lifetime relationships.
ResQ prides itself by displaying our number right on our website. Call us and you’ll get ahold of us in under 30 seconds.
Round-the-clock support with 24/7 coverage ready to help
Your personal Account Manager who knows your business
Quick-response teams available by phone and email whenever you need them
Above-and-beyond assistance whatever your problem (even where to find the best pizza in town)
Getting started with ResQ is as easy
Book a demo
Meet with our team so we can learn about your business and see how we can help.
Sign a contract
Let’s agree on the terms and get something in writing!
Get onboarded
We come out on site and asset tag your facilities in as fast as 2 weeks. You’ll start crushing repairs & maintenance in 2-4 weeks!
Hear from happy restaurant brands
“Before ResQ we were spending an extraordinary amount of time searching for vendors, ensuring they showed up and completed the job. ResQ lets us focus on revenue.”
“Choosing ResQ was a no-brainer. Setup was quick and painless, light years ahead of Ecotrak. Our team actually enjoys using ResQ to get repairs done now.”
🙋Things You Were Afraid to Ask (But Shouldn't Be)
Absolutely! You can easily add your trusted providers to ResQ at no cost. Unlike generic CMMS platforms, ResQ is designed to enhance your existing relationships while providing access to vetted restaurant-specialist trades when needed.
ResQ has built in software and payment products for the trades, which streamlines their communication with clients and gets them paid fast. As a result, vendors are motivated to do good quality work, as they know they can get paid fast.
We're with you every step of the way! From tagging equipment to training your team, our onboarding rockstars make sure you have a smooth ResQ launch.
The awesome service doesn't stop after kickoff. You'll have a Customer Success Manager and 24/7 support to ensure ResQ delivers massive value to your business. We're obsessed with your success.
Fexa's flexibility comes at the cost of complexity and longer implementation times. ResQ is purpose-built for restaurants, providing the right level of flexibility without overwhelming your team with unnecessary configuration options.
Never lose another dollar to inefficient R&M operations
Get started for free to experience how ResQ's platform can help you.